“18 miles to my south (the PA state line), practice reimbursements are 15% to 20% higher for the same patient care! I can’t pay my therapists 15% to 20% less.

Chautauqua invests in constant therapist training to emphasize quality patient care, and that really pays. We utilize Systems4PT for daily charge analysis by therapist, coding analysis, collection analysis. There’s 3% to 5% hiding there - - You’ve got to keep on it

Of course we’ve used technology to lower overhead. Now we’re getting proactive and focusing our marketing department on the most lucrative payor sources available to us. I don’t need to treat more, I just need to identify which referral sources cost me money and which bring me the most profit. Leveraging technology every way I can, and pushing my technology partners to work with me on new ideas, this combined with good basic management has kept me ahead of the game.

says Pat Green, Owner of Chautauqua Physical Therapy, Jamestown, NY.